Services Documentation Coordinator – ICF

Columbus, OH

Job Description

At Open Door Columbus, our goal is to provide individuals with intellectual and developmental disabilities with the support they need so they can lead their own inspiring life journey.

Join our team and inspire life journeys as a Services Documentation Coordinator at Park West Court Apartments!




  • At least two years of experience working directly with the developmentally disables (DD) population.
  • Ability to utilize Microsoft Email/Office Suite (specifically Microsoft Excel) and Brittco.

General Requirements For All Positions:

  • Responsible for daily review, update, and completion of assignments as outlined in work management platforms, and departmental software.
  • Reflects culture, and behavior that exemplifies the organization’s mission, vision, and core values.
  • Personal accountability to self, team, and the leadership.
  • Reporting of incidents timely to incident hotline and complete required reports on electronic platforms.
  • Staying abreast of established policies, procedures, and regulations.
  • Utilize existing informational systems to obtain information.
  • Follow chain of command and on-call procedures.
  • Commitment to self-development and completion of required on-going training requirements.

    Key Duties

    The following duties are the primary duties associated with this position; however, this position does require additional tasks as assigned that are necessary and appropriate to enhance and normalize the lives of the people we support:


    • Completes Brittco program documentation audits daily per schedule and emails report to Program department/scheduling. Reports any issues with service codes, omission, or falsification of documentation immediately.
    • Responsible for follow-up on ALL documentation findings; contacting staff-ensuring documentation completed.
    • Completes Brittco MAR audits daily and submits reports to nursing/administration.
    • Assist with staff mentoring/training regarding compliance, documentation, regulations.
    • Generates Brittco “Goal” and “Medication Tracker” reports for audit purposes notating any compliance issue/concern and sends to Executive Director.
    • Completes Mock Survey reports monthly on all ICF locations and sends to Director and Director of Services.
    • Completes training follow-up with new hires on documentation in conjunction with ICF trainer.

      Pay Range:

      $16.50+ per hour, increase based on education and experience


      • Must be 18 years old
      • Valid driver’s license
      • Proof of car insurance
      • Must pass a background check

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