What can we help you find?
7.10.03 Corporate – Missing Individual Procedure
To reduce the risk of missing individuals, staff should make periodic checks on all individuals in their care during working hours. It is the responsibility of each staff member on duty to account for those individuals in their location. No individuals should be in the corporate office after normal business hours, unless there is a special event.
If staff discover that an individual is missing from Day Services or a visit to the office, the following procedure will be followed:
- Contact the Incident Hotline.
- Contact the Executive Director/Designee and the Director of Services, identifying:
- Individual
- Service location
- Description of the clothing the individual was wearing
- Approximate time when the individual was last seen
- The location where the individual was last seen
- Check all areas of the location, including closets, the mechanical room, the laundry room, and all offices.
- Conduct a grounds search, checking all areas as mentioned above.
- All staff involved in the search should contact the Executive Director and/or designee to report on their individual search.
- All staff should continue searching for the individuals until notified otherwise.
- When the Police Department is contacted, the Executive Director and/or designee, the Medical Services Coordinator, or the nurse on duty will prepare a summary of medical conditions, medications, vital statistics, etc., to facilitate communication.
- The Executive Director or Services Director will contact the Franklin County Board of Developmental Disabilities and other involved parties as soon as possible after all avenues of locating the missing person have been exhausted.
Signed by:

Rebecca Sharp Porter
Chief Executive Director
Last Revised:

