Electronic Visit Verification (EVV) Coordinator

Columbus, OH

Job Description

At Open Door, we inspire the life journeys of individuals with disabilities and cultivate valued roles for them in their communities.

Support our mission by providing administrative assistance and ensuring ongoing compliance with Medicaid EVV guidelines.



  • Must have a high school diploma or equivalent; Associate or bachelor’s degree in related field preferred

  • Working technical knowledge and understanding of Medicaid Waiver Regulations and EVV State mandate

  • Intermediate level of computer knowledge including Microsoft Word, Excel, PowerPoint, and Outlook experience

Key Duties


  • Approval of all SCL Advisor Anywhere time entries per regulatory standards to meet established deadlines (accuracy and timeliness required)

  • Working with Primary Solutions and Sandata to ensure that all EVV records are sent to Sandata every day per regulatory guidelines

  • Coaching and mentoring DSPs on being EVV compliant such as clocking in and out at the assigned locations; assisting them to correct errors

  • Frequent communication with the team, scheduling, and others regarding common errors or training needs

  • Responsible for the closing of the scheduling week so its not accessible in AA after time approval is completed for the week

  • Completion of weekly reviews of unclaimed shifts report; following up to ensure maximization of billing/time record submissions

  • Responsible for completing Advisor Anywhere training for new hires and other employees needing additional training

  • Works with billing and payroll departments to resolve any issues timely

  • Is a part of the SCL scheduling on-call phone rotation; responsible to ensure daily logs are submitted, scheduling coverage per ISP, answering calls, submitting an on-call timesheet, and that schedule documentation is accurate

  • Will act as a backup to the Brittco orientation trainer

  • Will assist in gathering needed documentation for Medicaid Surveys

Pay Range:

Starting at $15.00 per hour


Monday – Friday
8 am – 5 pm
Scheduling on-call rotation


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