Decades of Heart, Service, and Impact

Since 1987, Paula Young has been a cornerstone of Open Door, bringing dedication, flexibility, and heart to every role she has embraced. She began her journey at Park West, where her natural ability to connect with people and her willingness to step in wherever needed quickly made her an invaluable member of the team.

Over the years, Paula has worn many hats—she’s been a floater, covered overnight call-ins, and answered the pager at a moment’s notice. No matter the challenge or the hour, Paula consistently shows up with a smile, ready to support both her colleagues and the individuals she supports. Her versatility and dependability have made her a trusted presence—someone people don’t just rely on, but truly feel comforted by.

What makes Paula especially remarkable is the way she shows up in the in-between moments—the quiet conversations, the extra reassurance during a tough day, the patience it takes to build trust over time. She understands that the work isn’t just about meeting needs, but about creating a sense of belonging, dignity, and stability for every individual.

When asked why she loves what she does, Paula’s answer is simple yet profound: “It’s the individuals.” Her genuine care, patience, and unwavering commitment have touched countless lives. She doesn’t see her work as just a job—it’s a calling, a daily opportunity to foster connection, celebrate progress (big and small), and walk alongside others in meaningful ways.

Colleagues who have worked with Paula often speak about the example she sets. She leads not with words, but with action—demonstrating what compassion, consistency, and true dedication look like day in and day out. For many, she has been not only a teammate, but a mentor and a steady source of encouragement.

Paula’s decades of service are a powerful reminder of the impact one person can have on an entire community. Her work goes far beyond tasks or schedules—it’s about relationships, empowerment, and creating spaces where everyone feels seen, valued, and supported.

As we celebrate Paula’s incredible journey, we also celebrate the legacy she continues to build. Her story inspires all of us to slow down, lead with kindness, and approach each day with intention. Because of Paula, Open Door isn’t just a place—it’s a community rooted in care, connection, and heart.