At Open Door, every role—whether behind the scenes or on the front lines—plays a vital part in creating a community where individuals are seen, valued, and empowered. From occupational therapists providing hands-on support to administrative staff keeping programs running smoothly, each team member brings compassion, creativity, and dedication to their work. In this article, we celebrate the people whose commitment transforms lives every day, showing how meaningful connections, teamwork, and purpose are at the heart of everything Open Door does.

Where Compassion Meets Purpose

Kathy Shroeder, Occupational Therapist

At Open Door, the work is more than a job—it’s a calling rooted in connection, compassion, and purpose.

After 25 years in homecare, often spent alone on the road, stepping into Open Door felt like a true gift. Here, every day is filled with meaningful interactions—not only with the individuals we serve, but with a team that shares a genuine passion for helping others thrive. There’s something incredibly special about being surrounded by people who care deeply and work together toward a common goal.

As an occupational therapist, the focus is on empowering individuals to live as independently and confidently as possible. That might mean supporting daily activities like dressing or eating, recommending adaptive equipment, or improving strength and mobility. But beyond the clinical work, it’s about meeting each person where they are—incorporating what they love into therapy, and finding creative, personalized ways to help them succeed.

The most rewarding part? Building relationships. Getting to know each individual, understanding what brings them joy, and seeing the impact of even the smallest progress—it’s truly life-changing, for them and for us.

What makes Open Door stand out is the heart behind it. Every team member is invested, compassionate, and committed to helping individuals live full, meaningful lives. There’s a shared belief that everyone deserves opportunity, dignity, and joy.

And that’s the message worth sharing: the individuals at Open Door are just like anyone else. They have dreams, preferences, and a desire to live life to the fullest. Sometimes, they just need a little extra support to get there—and that’s exactly what Open Door is here to provide.

A New Calling, A Lasting Impact

Vicky Lemmermen, Occupational Therapist

Working at Open Door has been nothing short of life changing. It’s the kind of change that wasn’t expected—but one that was deeply needed. Coming into this role without prior experience supporting individuals with intellectual and developmental disabilities brought some initial hesitation. But with encouragement from a trusted friend, that uncertainty quickly turned into something much more meaningful. What began as a new opportunity soon became a journey that opened both heart and perspective to an entirely new and inspiring world.

As an Occupational Therapist, the work is centered around helping individuals engage in meaningful, everyday activities—whether that’s gaining independence in daily living skills like dressing and hygiene, participating in work, or enjoying leisure activities. At its core, the role is about empowering individuals to live fuller, more independent lives by providing them with the tools and support they need to succeed.

The most rewarding moments are often the simplest ones—a smile, a laugh, or watching someone accomplish something they once thought was out of reach. Seeing individuals build confidence and independence brings a deep sense of purpose to the work. Each day also offers new challenges and opportunities for creativity, making the experience both fulfilling and dynamic.

What truly sets Open Door apart is its people. The team is made up of compassionate, dedicated individuals who share a common goal: improving the quality of life for those they serve. One of the first things that stood out was the longevity of the staff—many have been part of Open Door for years. That kind of commitment speaks volumes about the culture. It’s a place where people feel valued, supported, and inspired to stay. The willingness of team members to share their knowledge and offer patience along the way has made all the difference in growing into this role.

Open Door is more than a workplace—it’s a vital part of the community. It provides individuals with a safe, welcoming environment where they can live, work, and stay actively engaged. It also offers meaningful career opportunities for compassionate individuals who want to make a difference. There is so much value in places like this, and greater awareness can help ensure more individuals and families benefit from the opportunities and support available.

Being part of Open Door is not just a job—it’s a privilege, a purpose, and a daily reminder of the impact that care, connection, and community can have.

Purpose in Every Role

Kim Ahern, Executive Assistant

Working at Open Door means contributing to something bigger than myself, while growing in patience, understanding, and compassion. Every role at Open Door supports the individuals we serve—even when it isn’t always direct, it’s essential to their experiences and outcomes.

What Kim loves most? The people. Both her colleagues and the incredible individuals she serves make every day meaningful. “In an organization serving adults with disabilities, the work can be demanding,” she says. “What really sets this team apart is how deeply they care.”

If she could share one message with the community, it’s simple but powerful: “Open Door Columbus is a place where abilities are recognized, independence is encouraged, and every individual is valued for who they are—not defined by a disability. That is why we inspire life’s journeys.”

A Place Where Everyone Is Seen

Paula Moore, Receptionist

At Open Door, the work begins with perspective. It’s not about seeing individuals through the lens of disability—it’s about recognizing each person for who they are: individuals worthy of celebration, connection, and respect, just like anyone else.

While some roles are front and center, others quietly power the mission from behind the scenes. This work is rooted in making sure the team has what they need to stay focused on what matters most—supporting individuals in living full, meaningful lives. It’s a role built on reliability, care, and a deep understanding that every contribution matters.

Still, it’s the moments of direct connection that stand out the most. Whether it’s a quick interaction or simply ensuring someone has what they need, those everyday exchanges are what bring the greatest sense of purpose.

What truly sets Open Door apart is its culture. It’s more than a workplace—it’s a community. A place where people don’t just work alongside individuals with disabilities, but share life with them. There’s a genuine sense of belonging, understanding, and mutual respect that shapes every interaction.

And that’s the message worth sharing: Open Door is exactly what its name represents—a place that welcomes all. A place where people are seen, valued, and celebrated for who they are.

Finding More Than Just Work

Michelle Godinez, Receptionist

Sometimes, the biggest life changes come from a simple realization—you want more than just a paycheck. For Michelle, that realization led to a career shift that brought something far more meaningful: purpose.

Since joining Open Door, work has become more than a routine—it’s become a source of happiness, health, and fulfillment. While early mornings may still be a challenge, they’re a small tradeoff for a life that now includes stability, joy, and a sense of pride in the work being done each day.

In her role, connection is everything. Whether it’s helping individuals reach the people they want to talk to, listening when they need to vent, or sharing in their excitement, every interaction matters. It’s about being present, being supportive, and being someone others can count on.

The difference is felt in the environment, too. Coming from a fast-paced job where every moment was constant motion, the shift to Open Door has brought a refreshing change—one filled with meaningful relationships, supportive coworkers, and individuals who make every day unique.

What truly sets Open Door apart is its leadership. There’s a deep sense of respect and care that starts at the top and carries through the entire team. Moments like seeing a leader meet someone exactly where they are—literally getting down on the floor to support a resident—speak volumes. It’s a place where actions reflect values, where accountability matters, and where leaders lead by example.

And that’s why this isn’t just a job—it’s a place to grow, to belong, and to stay. There may not be millions in the bank, but there’s something even more valuable: contentment, purpose, and genuine happiness. And that’s a future worth investing in.

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