Our Intake & Enrollment Process

Step 1: Contact
If you, or someone you support, are interested in one of our programs or services, please contact us for more information!
Supported Community Living
Gretchen VanNatta
Social Services Director
gvannatta@opendoorcolumbus.org
(614) 641-2900 x 3269
Intermediate-Care Facilities
Kim Eilerman
Program Director
keilerman@opendoorcolumbus.org
(614) 641-2900 x 3038
Adult Day Programs
Fill out this short interest form and we’ll be in touch to schedule a tour!
ADS Interest Form
Step 2: Discovery
We’ll then be in touch to schedule a discovery meeting!
What is a discovery meeting?
During the discovery meeting, interested individuals will have the chance to meet our team, learn more about our programs and services, have their questions answered, and receive a tour of our space*! It will also give us the chance to get to know you, learn about your specific needs, and what you’d like to achieve with the right support.
* Tours are only available for programs with physical facilities. Community-based programs will not include a tour.


Step 2: Discovery
We’ll then be in touch to schedule a discovery meeting!
What is a discovery meeting?
During the discovery meeting, interested individuals will have the chance to meet our team, learn more about our programs and services, have their questions answered, and receive a tour of our space*! It will also give us the chance to get to know you, learn about your specific needs, and what you’d like to achieve with the right support.
* Tours are only available for programs with physical facilities. Community-based programs will not include a tour.

Step 3: Intake
Once an individual has chosen Open Door as their service provider, an intake meeting will be scheduled.
During this meeting, the individual and their team will work together to finalize the individualized service plan, complete the required paperwork, and agree upon a date for those services to begin.
Based upon the program(s) you are enrolling in, there may be additional collateral needed to complete the intake process. Please click the button below to view the specific collateral needs of each program/service area.
Step 4: Services Begin!
Following the intake meeting, we will train and educate our Direct Support Professionals (DSPs) that will be working directly with the individual on their specific needs and goals.
For Residential Services:
If the individual will be residing at Park West, they will move into their apartment on the agreed-upon start date. If the individual will be receiving services in Supported Community Living, our staff will arrive at the agreed-upon date and time to begin providing in-home support!
For Adult Day Services:
If the individual will be attending one of our day programs, our staff will arrive at the individual’s place of residence to provide transportation – either to the day program, or if in our On-the-Go program, to pre-planned and impromptu destinations in the community.


Step 4: Services Begin!
Following the intake meeting, we will train and educate our Direct Care Professionals (DSPs) that will be working directly with the individual on their specific needs and goals.
For Residential Services:
If the individual will be residing at Park West, they will move into their apartment on the agreed-upon start date. If the individual will be receiving services in Supported Community Living, our staff will arrive at the agreed-upon date and time to begin providing in-home support!
For Adult Day Services:
If the individual will be attending one of our day programs, our staff will arrive at the individual’s place of residence to provide transportation – either to the day program, or if in our On-the-Go program, to pre-planned and impromptu destinations in the community.
Have questions about admission?
Send us a quick message and we will be in touch soon!